David Neuhart

I would say it was probably when I attended a university and was playing collegiate tennis. After playing one professional tournament, I realized that my skill set would not afford me the chance to play professionally, but I still wanted to be a part of the industry.

From an early age, I always enjoyed putting a smile on someone's face through the interaction I had with others. I get to do that every day now. There is nothing better than serving others and helping them have a great experience. 

I have always felt that you learn lessons every day when you listen close enough and are aware of what is going on around you. Having a group around you that has similar service attitudes and hospitality desires really moves the exceeding expectations level forward. Teamwork is great here and everyone benefits when we do.

Helping others experience a racquet sport for the very first time. Many don't feel they can do it. I have always felt that everyone should have that experience, no matter the age, level, ability or need. Helping someone do something new and seeing the smile on their face is priceless. 

Treat everyone with equal value. If it is a staff member, they have value in what they do for members and guests. If they are members or guests, never underestimate what they can achieve. Even if it is just a little better, it may mean the world to that person that you cared enough to help them.

The Racquet Institute

I am related to the famous actor Bob Newhart. I'm not as funny, but I try.

Dark Chocolate

I love just being outdoors, working on projects, even if it is to do yardwork or other chores.

To be able sing a lot better than I do. I love hearing music.

Getting on a plane and traveling to Europe with my wife for the weekend (I would actually like it to be a longer trip, but will take a weekend).

I would say Arthur Ashe. He was a great tennis player, but an even better human being. He lived with grace and a quiet passion. He helped so many on and off the court. I got to sit next to Jeanne Moutoussamy-Ashe, Arthur's wife, years after he had passed away, at a convention and I learned so much more about Arthur and the many things he did for so many people.

Bordeaux, France

Ronald Reagan, Benjamin Franklin, my wife.

One of David Baldacci's Books

Kansas City Chiefs 

My wife's Hash Brown casserole 

Eagles 

The movie Airplane